catWorkX aims to offer immediate help by responding to your support request within 24 business hours from the time of your request. catWorkX will apply reasonable effort to provide assistance in accordance with the SLA. catWorkX will not be responsible for any delays caused by the client or for any events beyond catWorkX's control.
To raise a ticket use this Service Desk and select one of our add-ons.
You are looking for a reliable backup and recovery solution for Atlassian JIRA Applications (JIRA Core, JIRA Service Desk, JIRA Software)? With the world's first backup plug-in "SEP sesam Backup for JIRA" and the bundled SEP sesam Backup Server, administrators are able to protect and recover the whole JIRA infrastructure including all plug-ins and settings consistantly. Creating individual staging systems, adapting the infrastructure to growing demands and much more now becomes reality.
Configuration Import for JIRA is an add-on to import only the configurations of an jira xml export file (only entities.xml needed). Alternatively it can access an entities.xml contained in a backup zip-file from Jira. This is meant to be in preparation for a "Project Import" from Atlassian. This Plugin has been checked and is known to work in JIRA Data Center.
With catWorkX Issue Publisher for JIRA, you can automatically create and update Confluence pages that include current information about your JIRA issue(s). This allows you to generate issue documentation, project reports, etc. automatically out of a JIRA application (JIRA Core, JIRA Software, JIRA Service Desk).